I’m really hoping this decision doesn’t come back to haunt me. I can’t wait weeks/months to find out if Amex is going to be able to convince the bike shop in Chicago to do the right thing and send me the panniers that I actually ordered. So I ordered the Ortlieb Bike Packer Plus and Ortlieb Back Roller Plus panniers from biketrailershop.com. They even confirmed the color (black), that the items were in stock and when they would ship. They even emailed me a receipt. See how that works Chicago? It’s really not that difficult. The red panniers will be going on eBay.
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